Order, Pickup & Shipping Policies

COVID19 UPDATE: 

Due to unforeseen shortages and closures nationwide, all warm n' serve shipping has been delayed. As of April 1, current turnaround times are between 3 - 4 weeks with possible delayed arrival.

 

Shipping Terms (for all non-pickup orders) 

Every warm n' serve order is made-to-order to ensure that your order is fresh.To ensure the quality and freshness of every order, all shipping requests may take up about 3 - 4 weeks (from the day you order) for your order to arrive at your delivery address.

Once your order is submitted and paid for online, you have up to 12 hours to make a change or cancel for a full refund. After the 12 hour window has passed, you cannot make changes and your order will not be eligible for a refund.  

To learn more about our process, please click here.

 

Pre-Orders for Pickup 

Pre-orders are guaranteed hot and ready for scheduled pickup. All online pre-orders must be placed online a minimum of 48 hours before the scheduled pickup time on either Wednesdays or Saturdays. If looking for pickup options for large orders (over $100) or party pans, please contact us directly. 

Pickup location: 5328 Franklin Ave. (Empty Lot Across from Happy Discount)